Cookie information
1. What is a cookie?
A cookie is a text file used to store information in your browser. Cookies are created for a limited time when a user's browser loads a given website: the site sends information to the browser, which then creates a text file. Whenever the user returns to the same site, the browser retrieves that file and sends it to the site's server.
Information stored by cookies may include pages visited, the type of browser you use, your IP address, and information you have entered on a site to avoid re-entering it.
2. Why do we use cookies?
To tailor the services offered on our website to our users' needs, we use several types of cookies:
2.1 Technical and functional cookies
These cookies ensure the site works and help optimize it. They include cookies used to:
- Secure your connection and authenticate you on your personal account where applicable;
- Remember your usage preferences and/or display settings (language, display settings, operating system, etc.) to adapt how the site is presented on your visits;
- Remember your consent or refusal actions regarding cookie placement while you browse the site;
- Optimize the site's search bar functionality;
- Operate an audio or video media player;
- Ensure our services work properly.
Important: Because these cookies are strictly necessary for the site to operate and for Guidya's services, they cannot be disabled.
2.2 Analytics cookies
These cookies measure traffic to the Guidya online service and produce statistics on visits, pages viewed, and visitor activity (most viewed pages and sections, most viewed offers, journeys, etc.). These metrics help us improve content and Guidya's services overall.
These cookies are placed only with your consent. You may withdraw consent or change your cookie preferences at any time via your browser settings or the site's cookie banner.
2.3 Experience and relationship cookies
Our site uses cookies to measure user satisfaction, improve service quality, and build our customer relationship, including satisfaction surveys and analysis of user behavior on the platform.
These cookies are placed only with your consent. You may withdraw consent or change your cookie preferences at any time via your browser settings or the site's cookie banner.
2.4 Acquisition and loyalty cookies
Our site uses cookies to promote our services to new users and retain existing ones. They help us measure the effectiveness of acquisition campaigns through partners such as Facebook or LinkedIn and to better target acquisition and loyalty campaigns.
These cookies are placed only with your consent. You may withdraw consent or change your cookie preferences at any time via your browser settings or the site's cookie banner.
2.5 Cookies embedded in third-party applications on our sites or services
Our service may include application buttons that let users share content from our site or their views on social networks, such as “share”, “like”, “+1”, or “tweet” buttons from Facebook, Twitter, LinkedIn, etc.
If you are logged into a social network on your device, such buttons may identify you even if you do not use them while browsing our site. If you interact with these buttons while logged in, for example by clicking “like” or leaving a comment, the corresponding information may be sent to the social network and published on your profile. Please review those networks' privacy policies to understand how they may use browsing data collected through these buttons. If you do not want the social network to identify you or link data collected via our site to your user account, log out of the social network first.
Important note: Guidya does not control processing by third parties; users should consult their privacy policies.
3. Cookies on our Guidya service
When you accept cookies, your consent is valid for six months. Cookies are then stored for a duration that depends on their purpose.
Recording your opt-out relies on a cookie. Therefore, if you disable all cookies on your device or switch devices, we cannot know that you chose this option, and the cookie banner will reappear on each visit to ask for your choices.
Some browsers or devices offer settings to detect cookies and accept or reject them. Settings vary by browser and are usually described in the help menus. Note that these settings may affect your access to site features that require cookies.
4. Need more information?
For more information on how we use cookies, contact us at hello@guidya.com with the subject line “Data Protection – Information request”.
Managing your preferences
You can change your cookie preferences at any time using your browser settings or by contacting us directly.